Customer Service

Shipping & Delivery
All shipments are made through major carriers, including UPS, FedEx, and USPS.  Real time tracking is available on all orders shipped through Fedex or UPS.  Should you require real time tracking, please make sure you pick delivery service that supports it.  Certain shipments may require a signature due to federal or state laws.
Privacy & Security
Your privacy is protected and governed by our privacy and security policy.  Your personal information will never be released to any third party without your consent.  Personal information is transmitted using an Extended Validation 256-Bit SSL certificate ensuring your privacy and security in all transactions with our company.
Returns & Replacements
Returns and replacement items are quick and easy.   All returns are governed by our return policy.  Simply give us a call at 877-703-2767 and we'll help make your return as easy as possible.
Ordering
Ordering is available 24/7/365 on our website which gives you the ability to track your order, view past orders, and communicate with us regarding the status of your order.  Should you feel more comfortable ordering over the phone, please call us at 877-703-2767.  We'll provide you the same great service regardless of how you decide to place your order.
Payment, Pricing & Promotions
Our preferred method of payment is any major credit card, we accept Visa, MasterCard, American Express, and Discover.  We never charge you a fee for using your credit card!  Why should you pay a fee just to be able to use a fast and easy payment method?  We are happy you want to make a purchase with us, why should we ruin the experience for you?  Our pricing sometimes changes, and we frequently run promotions that offer steep discounts.  If you like to take advantage of special deals, sign up to join our mailing list!  We regularly send out promotions good for huge discounts.
Viewing Orders
If you place your order online, it will give you the ability to view and also reorder past orders.  This capability is not available if you order over the phone.  We do however encourage you to order using which ever method you find suits your needs!