No Restocking Fee - No Hidden Fee
What Is Our Return Policy?
We want you to be as happy as possible with your purchase from our company, but we realize that in certain cases you may want or need to return an item. Our return policy is fair to both our customers as well as our company with a great balance that favors resolution of any issues.
- 15 Days following the reception of your package.
- Any item returned within 15 days of receipt will receive a full credit for the merchandise returned.
- Return Merchandise Authorization (RMA) required.
- You can easily obtain an RMA number by calling our office toll free at 877-703-2767. We do not issue any RMA numbers through email as we do not want the request to get mislabeled as spam and delay the issuance to you.
- All items returned without an RMA number are not elligible for a refund, exchange, or store credit.
Exceptions to the Return Policy?
- No returns, refund, or exchange are possible on the following items:
- Body Armor
- Books and Videos
- First Aid
- Food & Water
- Exchange only - No refund or store credit:
- Surplus clothing and equipment