Hassle-Free, 30-Day Returns
We want you fully satisfied with every purchase — but if something isn’t right, returning it should be just as easy as buying it. Our policy is built to be fair to both sides and to favor a fast resolution, with a simple 30-day return window and a fully online, self-service process. No phone calls, no waiting on support, no trip to a store.
From the date you receive it
Start in just a few minutes
No support queue to wait in
Why It’s Painless
A return policy that actually favors resolution
A fair policy isn’t one that makes returns impossible — it’s one that gets you sorted quickly when something’s off. That’s how we built ours.
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Full 30-Day Window
You have 30 days from delivery to decide. No pressure, no same-week deadline — enough time to actually try your gear and make sure it’s right for you.
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100% Self-Service
Start, manage, and track your return entirely online through our returns center. The whole thing takes a few minutes from your phone or computer.
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No Calls, No Store Visit
Skip the support queue entirely. There’s nothing to phone in and nowhere to drive to — you handle it on your own schedule, start to finish.
How It Works
Four steps from request to refund
The entire return runs through our online returns center. Here’s exactly what to expect.
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1
Open the Returns Center
Click Start Your Return to open our self-service returns portal in a new tab.
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2
Look Up Your Order
Enter your order number and the email or ZIP on the order to pull it up — no account login needed.
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3
Pick Items & Print the Label
Select what you’re sending back, choose a reason, and print your return shipping label right from the portal.
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4
Ship It & Get Refunded
Drop the package off. Once we receive and inspect the item, your refund is issued to your original payment method.
The Policy
A few things worth knowing
Returns are accepted within 30 days of the date you receive your order. Start the request through the returns center and follow the prompts — that’s the fastest path to a resolution, and our team is on the other end if a request needs a closer look.
Free-shipping orders: orders that qualified for free shipping have a $9.95 restocking fee deducted from the refund if items are returned — it covers the outbound shipping we absorbed plus handling. See shipping rates for the details.
Regulated products: for safety and legal reasons, some items — such as ammunition and firearms that have completed transfer — may be subject to additional restrictions or may not be eligible for return. If you’re unsure about a specific item, start a return request and our team will confirm what’s possible. See our shipping restrictions page for related rules.
Ready to start a return?
Head to our returns center and you’ll be done in a few minutes. Still have a question first? Our team is happy to help.